Requirements: Must provide proof of retail business. Must have a retail sales license and tax ID (for US businesses). Please fax proof of business to 1-714-464-4399.

Pictures: Wholesale customers may use our wholesale pictures (located on wholesale.xrllc.com) to help sell our products. It is illegal to use other sites retail images so please use only the images on this wholesale site.

Payment: Amex, Visa, MasterCard

Return Policy: We will accept unused product with return authorization approval #. If you receive a defective product we will gladly replace it within 30 days of sale. Returns are subject to a 20% restocking fee.

How to Order: You can order directly on our website, Fax (1-714-464-4399) or email wholesale@xrllc.com

DO NOT SHIP LIST: Due to international regulations. We do not ship handcuffs or strait jackets internationally.

Phone support: 1-714-847-9292 x115 M-F 8-5 PST

Common Questions

• Q. Do we have a catalog?
• A. Our catalog is our website. All items and pricing can be obtained once you register and are approved.

• Q. What should I retail these items at?
• A. Retail is at least 100% or more.

• Q. How do you accept payment?
• A. We take VISA, MasterCard and American Express

• Q. Do you offer credit?
• A. Yes, once a customer has been doing business with us for 6 months and has completed a credit application that has been approved. Customer accounts given terms are charged 5% interest on overdue invoices. No new orders can ship until all past due invoices are brought up to date.

• Q. Can I use the images on the wholesale site?
• A. Yes, you can use our wholesale images as long as you purchase the items from us.

Shipping Rates

We use either UPS or USPS to ship your order. Orders over 2lbs ship UPS and orders under ship USPS. Your shipping charges are based on the value of your order so you always know what your shipping expenses are. We do not charge a drop ship fee. See below for our current shipping rates:

US and Canada
*Oversized orders may require additional charges, which are listed on the website.

Standard Shipping Charges:

*We offer 2nd Day UPS for $12 more. Oversized or heavy shipments may require additional shipping.

Shipping Transit Times

* Please allow 24 hours for us to process your order.

International Rates
We use UPS for international Shipping. **Note: Large or heavy orders may require additional shipping charges. We will notify you if your order requires additional shipping.